Client Testimonials
Nexus Agency

Equipment reccomended is very good.Strongest feature is selecting a limited range of good products from vast range that is available. All the staff who I have had dealings with are very competent

Peter Robbins - Nexus Agency

Casey Lester

Datasharp was recommended to us when we moved offices. Their thorough approach struck an excellent balance between making us think of our overall requirements and explaining the technical issues in a clear, understandable and cost effective way. Our recent need to cope with a secretary who was moving around the office [!!] was also handled efficiently and effectively. Their pleasant and professional attitude gives us great confidence in our phone system

Tony Healey - Casey Lester

Barnett Waddingham LLP

Mark Wilson and his colleagues at DataSharp provide a professional service, backed by expertise in telecoms solutions.

Malcolm Rochowski - Barnett Waddingham LLP

Software Peripherals

Remote Data Backup

Our award-winning Remote Backup service is the most reliable, secure and convenient way to automatically back up your important data files offsite each night. Get peace of mind - Just Install It!

Easy to set up & use
No credit card required
Full-featured service
Quick & easy restores
Free 24/7 phone support

FREE 30-Day Backup Trial


Backup Service Advantages

Fast, Expert & FREE 24/7 Phone Support
A Decade of Business-Class Data Protection
1,000s of business clients, 400+ testimonials
World's most secure underground mirrored data centers
Redundant, fiber-optic bandwidth for ultra-fast transfers
Millions of restores daily, NO lost files

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Toll Fraud Prevention

Everyone knows that PCs and Networks are hackable and need firewalls and anti-virus software.  Not everyone realises that telephone systems are vulnerable to phone hacker (phreaking) attacks.  While most companies go to great lengths to protects their LANs and PCs from these attacks with firewalls and anti-virus systems, they leave their phone systems completely unprotected.

The percentage risk of your telephone system being hacked is still not great, but it is rising and the bills these telecommunications bandits generate can be huge. Telephone phreaking is a big business undertaken by organised crime gangs and terrorist organisations and the profits, or losses, can cripple its victims.  The company whose telephone system they have hijacked is responsible for the calls made from their system and no one with a phone system is safe from this criminal activity.

Phreakers usually strike after hours, at the weekend or during public holidays when detection is least likely.  This allows them to maximise the time they have after they've hijacked your phone system and extensions to make illegal calls anywhere they choose - often at huge cost to you.

Datasharp's offers and installs Control Phreak toll fraud prevention, which automatically stops all of this activity in its tracks.  You decide how liberal or restrictive the flow of call traffic will be through your phone system and you're always in control of the rules governing this flow so that the legitimate phone traffic of your business is never compromised while your phone system remains completely safe from phreakers.

Control Phreak applies your call authorization rules continuously and automatically 24 hours a day or for the time period you specify providing automatic and continuous protection for your phone system.  Unauthorized inbound, outbound and diverted calls (the usual route of phreakers) are killed instantly without you having to lift a finger.  Unattended modems and voicemail ports are also monitored for illegal activity and any attempts to hijack them for unauthorized call activity and are killed instantly

We can install a toll fraud prevention system at your site and provide remote maintenance and upgrade services where we are allowed access to your network.  Where your network policies will not allow external access we can provide a dedicated solution to prevent hackers attacking your telephone system.  Check the video out and then give us a call on 0870 270 0881.  You have to choose to pay for this call, but it may save you making a lot more calls without any choice.

SEE THE VIDEO BY CLICKING HERE

 

Making the most of your telephone system

To further improve business efficiency, we supply a range of associated products to make you more efficient and to use your telephones to their utmost.  You may benefit from call logging and conversation recording. If you have to make or receive a good many calls as part of the daily routine, then why not link in your database to provide dial out from the PC and screen popping?  There are many options, look at the type of products we can offer and then give us a ring.

 

Patient Partner

Doctors prescribe Patient Partner to ease appointment booking problems.


A new survey published in the summer of 2003 shows that the cost to the NHS of patients who fail to turn up to see their GP is £18 per missed appointment. Its findings reveal that with 442,307 missed appointments every week, the Doctors who took part in the survey decided that there needs to be a solution to the ongoing problem. The finding came from a survey published yesterday by DPP (Developing Patient Partnerships) and the Institute of Healthcare management after conducting research in 649 GP Practices.

Read more...

 

Call Recording

Many companies need to capture and retrieve calls with the minimum of fuss for regulatory compliance or for business improvement through higher levels of customer satisfaction.  Our call recording solutions provide everything you need and work with all technologies - ISDN, SIP and VoIP - in whatever combination you have chosen for your business and includes high level encryption.

 

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Marketing on Hold

In a perfect world no-one would put their callers on hold, but it's a fact of life; the on hold and transfer buttons are used more than any other feature of your phone system - but we can make them work for your business.

 

We can turn dull waiting time into valuable marketing time and make it add value to your business and your brand.

 

We provide a full business audio service: from initial marketing and content advice to creative script writing, through to recording using a wide range of music and voiceover styles, including all UK accents, and most foreign languages too.

 

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Dial-In Conferencing

Datasharp can now offer a dial-in  audio conference service
that you can use anywhere and anywhen!

No set-up or monthly fees - no additional hardware needed!

 

We are now able to offer a business class conference service that does not need any extra hardware, and has no set-up or monthly charges.  You can use your existing phones and conference phones and participants dial in when required.

The service is called KAIGI (the Japanese for ‘conference’) and we can allocate you a conference room and a moderators PIN for your conference calls. Each participant just dials in and enters the conference room number.  They typically pay  4.3p per minute for their calls (plus VAT) from UK landlines and there are no extra or hidden charges*.

Conferences can be recorded and there is a full web interface to allow you to take control of who can speak, and many other options.

There is no set-up cost and no monthly cost, so you only pay for what you use!

*Other international calls and mobile calls may attract additional charges from their own provider.

 

CTI - Computer telephony integration

You can improve efficiency and enhance your relationship with customers by linking your telephone system to your computer network. Typical benefits include:
  • Callers are answered more quickly and by appropriate staff
  • Customer information can be displayed when the call rings thus making staff better prepared for the call
  • Users can click straight to customer record or data entry screen & so can enter information or order details without delay
  • Telesales staff can dial quickly and accurately by simply clicking on a telephone number

For example, you could benefit inbound ‘popping’ of customer details on your database, preview dialling and more…..

 

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Call Logging

TIM Professional - Call Logging
  • Powerful, Intuitive Call Logging for Everyone 
  • See your calls live as they happen
  • Log multiple PBXs on one single system
  • Includes a powerful native web server - zero config!
  • Access from anywhere using a standard web browser
  • Produce fully customised telephone bills
  • Includes advanced call tracking features

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CRM integration


You can improve efficiency and enhance your relationship with customers by linking your telephone system to your computer network. Typical benefits include:
  • Callers are answered more quickly and by appropriate staff

  • Customer information can be displayed when the call rings thus making staff better prepared for the call

  • Users can click straight to customer record or data entry screen & so can enter information or order details without delay

  • Telesales staff can dial quickly and accurately by simply clicking on a telephone number

Read more...