|
Hardware Faults
A phone system can be “mission critical” to a business. Few businesses can function without their phones! Whilst we select systems for reliability, occasionally a fault may develop on a phone or a component in the central system; this is when a contractual response to get the fault fixed, or phone or component replaced, is necessary. The testimonials we receive from customers are evidence of the high level of customer care provided by Datasharp.
|
|
Ongoing Changes
All businesses go through changes as they evolve. New staff come on board, others move on, office layouts are changed and the business itself needs to change. We do not insist on carrying out all changes and charging you each time. If the changes can be done by remote programming, then, as part of a maintenance contract, we will provide any number of remote programming changes free of charge.
We also recognise that some customers prefer to manage the system themselves. We can train you so that you can undertake your own changes at times to suit yourselves (we will still provide free support as part of a maintenance contract if you need help). All part of the expert, friendly service from Datasharp.
|
| 
| 